Client Lounge

As one of the most established Primary Care agencies in the UK, Merco offers the complete package of workforce solutions covering a wide range of healthcare specialities within each of its divisions.

Merco is a member of the NHS approved frameworks including Crown Commercial Services (CCS) and the Collaborative Procurement Partnership (CPP).

We also have multiple extensive contracts in place for the supply of Nurses and GPs throughout the UK.

All of our 20,000 clinicians are subject to a rigorous compliance process, and where required are cleared to Framework Standards.

We understand the importance of your compliance requirements, our clinician files are audited internally monthly as well as by CCS and HTE as well as independent external auditors on a regular basis. We uphold strict compliance processes in line with the NHS Employer Checks Standards and framework standards.

Our Compliance Process

Once a clinician has been identified as suitable for your setting, our team work quickly and efficiently to ensure their compliance file is 100% complete ahead of their first shift.

We manage the continuous process of compliance documentation throughout the time the clinician is working with you.

To request more information about our compliance processes and how we are able to tailor these specifically to your needs, please get in touch with our compliance manager.

*In periods of extenuating circumstances such as Covid-19 or threat to service closures, we have a small team able to expedite compliance on behalf of a client alongside our Partnership team. See how we have done this for other clients by reading our case studies if this applies to you.

Business Intelligence Team

Our remuneration mapping offers a new service to healthcare partners, showcasing a comprehensive suite of reporting - aimed to help you make the best hiring choices through our engagement with relevant locum staffing groups.

We do this by presenting the changing needs and priorities of the clinicians in your geographical area, removing confusion over market rates and skills shortages, ahead of any compromise to the safety or interruption of services.

This means that you have the ability to significantly impact fill rates of your staffing vacancies by working with Merco on a regional and local level to secure staff through collective planning. 

Our expanding network of users also demonstrate key data to facilitate collaborative working across regions within Urgent Care, Acute and Primary Care settings.

The Merco vacancy hub and Pay Index tool are easy to set up and are offered free to our current clients.

You will be able to:

Check market pay rates for your current vacancies and locum shifts

Map clinician shortages for the purpose of management reporting (amongst key clinician demographics) and according to skill set.

View and unlock a rapid response workforce in your locality

Create a dashboard of vacancies alongside our Business Insights team to best support your current and future vacancies / pinch points