Compliance Officer

Company:  Merco
Location: SW20 8NJ
Salary: £20,000 - £22,500 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Merco Medical Staffing is coming into its 20th year and we are looking for energetic, Compliance Officers to be a part of our story!

Working in partnership with consultants, colleagues and other stakeholders - you will be responsible for managing a portfolio of clinicians; ensuring compliance registration processes are completed in a timely manner and to the required high standards of the business and relevant third-party stakeholders such as the REC, NHS Trusts and Frameworks.

We provide you with the tools to develop and grow your industry knowledge and understanding of compliance safeguarding - in order to enhance your skills and contribute to the growth of the business.

Although we have rigorous checks and systems in place – Merco is a company that encourages free thinking and collective improvement practices, to ensure everyone feels a part of our team from day one.

The Role:

Responsibilities of the role:

  • On-boarding new candidates and compiling all documentation needed.
  • Build rapport with candidates to give them a great customer service.
  • Escalate all compliancy issues immediately to senior managers
  • Help ensure all office compliance systems are kept up to date and regularly reviewed
  • Ensure all working candidates are fully referenced, specific to contractual requirements for each managed vendor.
  • Ensure all working candidates retain required registrations with appropriate regulatory bodies
  • Assist Compliance Team Leader to prepare for upcoming audits when necessary.
  • Collate and provide reports and management information, as required
  • Hold a firm commitment to equal opportunities


  • Excellent interpersonal and confident oral skills
  • Proficient written communication skills
  • Professional and flexible attitude
  • Active listener
  • Accuracy and attention to detail
  • Ability to problem-solve and be solutions focused
  • Retain positivity, enthusiasm and overcome objections
  • Tenacity, persistence and drive to meet and exceed deadlines
  • Ability to handle multiple priorities
  • Excellent time management and organisation skills
  • Effective team working
  • Self-motivated
  • Strong IT skills


  • GCSE English/Maths or equivalent


  • Experience of working in compliance, healthcare/ medical/ recruitment (preferable) and/ or data administration
  • Competent user of IT, including Microsoft outlook, work and excel

Working Hours

This is a full time role, hours of work are between 8.30am to 5.30pm Monday to Friday

Become our next super compliance officer and in return we will offer you:

  • Good basic salary up to £22.5K+ commission dependent on experience
  • Excellent working environment with Director led support and training
  • Hybrid working arrangements
  • A range of company benefits including Perkbox and your birthday off work
  • 6 monthly Bonus scheme
  • On-going training and development
  • Great team, technology and working environment

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